Privacy Policy for offershomedecor.com

At offershomedecor.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Data Controller
The data controller responsible for your personal information is offershomedecor.com. For any questions regarding this policy or our data practices, please contact us through the provided channels on our website.

2. What Personal Data We Collect and Why
We collect information to provide and improve our services, process your orders, and communicate with you.

  • Data You Provide Directly: This includes information you enter when creating an account, placing an order, or contacting customer service. It includes your name, delivery address, email address, phone number, payment information, and any messages you send us. We use this data to fulfill our contract with you, process payments, deliver products, and provide customer support.
  • Data Collected Automatically: When you visit our site, we automatically collect technical data such as your IP address, browser type, device information, and how you interact with our web pages (e.g., products viewed, clicks). We use cookies and similar technologies to collect this data. This helps us analyze site traffic, prevent fraud, improve our website functionality, and personalize your experience by remembering your preferences.
  • Data from Third Parties: We may receive information from third parties, such as payment service providers who confirm your payment details and logistics partners who provide delivery updates.

3. Legal Basis for Processing
We process your personal data based on several legal grounds:

  • Performance of a Contract: Processing is necessary to fulfill the orders you place with us.
  • Legitimate Interests: We process data for our legitimate business interests, such as marketing, fraud prevention, and improving our services, always balancing these interests against your rights.
  • Consent: In certain cases, such as for some marketing communications, we will only process your data with your explicit consent, which you can withdraw at any time.
  • Legal Obligation: To comply with applicable accounting and consumer laws.

4. How We Use Your Data
We use your personal data for the following purposes:

  • To process and deliver your orders.
  • To manage your account and provide customer service.
  • To process payments and prevent fraudulent transactions.
  • To send you administrative messages, order confirmations, and delivery updates.
  • To personalize your shopping experience on our website.
  • To conduct analysis and improve our products, services, and website.
  • To send marketing communications (if you have consented to this).

5. Sharing Your Personal Data
We share your data with trusted third-party service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements. These parties include:

  • Payment processors to secure and complete financial transactions.
  • Shipping and logistics partners to deliver your orders.
  • IT service providers for hosting, maintenance, and analytics.
  • Marketing platforms (if consent is given) to manage communications.
    We may also disclose your information if required by law or to protect our rights, property, or safety.

6. International Transfers
Some of our service providers may be located outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, such as signing Standard Contractual Clauses.

7. Cookies and Similar Technologies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our site and allows us to improve our site. You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for processing. For example, order information is retained to comply with legal obligations for several years.

9. Your Rights
You have several rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data under certain circumstances.
  • Restriction of Processing: The right to request a temporary halt on processing your data.
  • Data Portability: The right to receive your data in a structured, machine-readable format.
  • Object to Processing: The right to object to processing based on our legitimate interests, including for direct marketing purposes.
  • Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe.

10. Information Security
We implement a variety of security measures, including encryption (SSL), to maintain the safety of your personal data. We adhere to industry standards to protect the information submitted to us, both during transmission and once we receive it.

11. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on our website with the effective date.

12. Contact Us
If you have any questions about this Privacy Policy or our handling of your personal data, please reach out to us via the contact options available on our website.